Refund policy

No Refund or Exchange Policy

At 1103 Creations, we strive to provide high-quality, custom-made products that bring joy to our customers. Due to the nature of our items, including personalized and mystery products, all sales are final.

No refunds or exchanges will be offered, except in cases of:

• Defective items
• Errors in the order made by 1103 Creations

If you believe you’ve received a defective or incorrect product, please contact us within 48 hours of delivery with your order number and photos of the issue for review.

We appreciate your understanding and support of our small business! For any questions, please reach out to info@1103Creations.com.

Thank you for choosing 1103 Creations!